Contact Us
For account issues, bug reports, or general questions, email us at Ryzrsocialnetwork@gmail.com. We aim to respond within 1-2 business days.
Frequently Asked Questions
How do I verify my trades?
Go to Settings → Broker Connections and link a supported brokerage (Tradovate, Alpaca, or NinjaTrader/Kinetick). Once connected, your trades sync automatically and display a verified badge.
Does Ryzr execute trades or give investment advice?
No. Ryzr does not place trades on your behalf and does not provide investment, financial, or trading advice. It displays trade history and P&L that you or your connected broker account report, for informational and social purposes only.
How do I delete my account?
Email us at Ryzrsocialnetwork@gmail.com from the address on your account and we'll process the deletion, including all associated trades, messages, and journal entries.
Is my broker connection secure?
Yes. Broker credentials are used only to verify trade history via read-only API access and are never shared with other users. See our Privacy Policy for details.
I found a bug or have a feature request.
Email us at Ryzrsocialnetwork@gmail.com with as much detail as possible (screenshots help) and we'll take a look.